1. Data Protection Officer
Eugen Chirtoaca, office@lifecare-essentials.com Note: The data protection officer does not advise on general data protection matters.
2. General information pursuant to Art. 13 and 14 GDPR
Personal data is processed either on a legal basis, to fulfil legal obligations, in the public interest, with the consent of the data subjects or on a contractual basis. Which data is processed?
3. Data storage in the web shop
Please note that, to simplify the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the buyer's name and address. In addition, the following data is also stored by us for the purpose of contract processing: company name (name), address, contact details, goods purchased, date of purchase. If the purchasing process is cancelled, the data stored by us is deleted. If a contract is concluded, all data from the contractual relationship is stored until the end of the statutory tax retention period (7 years). Name, address, goods purchased and date of purchase are additionally stored until the end of product liability (10 years).
4. Cookies
Our website uses so-called cookies. These are small text files stored on your device by your browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit. If you do not want this, you can set up your browser to inform you about the setting of cookies and only allow them in individual cases. Disabling cookies may limit the functionality of our website.
5. Web analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the USA. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other services related to website and internet use. Google may also transfer this information to third parties where required by law or where such third parties process the data on Google's behalf. Google will never associate your IP address with other Google data. You can prevent the installation of cookies through the corresponding settings in your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes described above. Insofar as Google AdSense, a web advertising service of Google Inc., USA (“Google”), displays advertisements (text ads, banners, etc.) on this website, your browser may store a cookie sent by Google Inc. or third parties. The information stored in the cookie can be recorded, collected and evaluated by Google Inc. or third parties. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon about your use of this website is transmitted to and stored on a Google server in the USA. Google uses the information obtained to evaluate your usage behaviour with regard to AdSense ads. Google may also transfer this information to third parties where required by law or where third parties process this data on Google's behalf. Your IP address will not be associated with other data stored by Google. You can prevent cookies from being stored on your hard drive and web beacons from being displayed by selecting “do not accept cookies” in your browser settings. We have concluded a corresponding data processing agreement with the provider. Data processing is based on the statutory provisions of § 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (f) (legitimate interest) GDPR. Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. As the privacy of our users is important to us, user data is pseudonymised.
6. Newsletter
You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. You can cancel your newsletter subscription at any time. Please send your cancellation to the following e-mail address: bestellung@lifecare-essentials.com or click the unsubscribe link in the newsletter itself. We will then immediately delete your data in connection with the newsletter. This revocation does not affect the lawfulness of processing carried out on the basis of consent before its revocation.
7. Purposes of data processing
Your data is processed for the following purposes: • To answer your enquiries • To deliver the products you ordered • To inform you about new products For enquiries, requests for information, suggestions, etc., the data you submit is processed as required for handling. This includes in particular your name, contact details, the date and subject of your enquiry, and any information provided in the individual case.
8. Legal basis
Data processing for pre-contractual measures and for the performance of contracts is based on Art. 6 (1) (b) GDPR. The fulfilment of legal obligations and the enforcement of statutory provisions are based on Art. 6 (1) (c) and (e) GDPR. Where processing is carried out to safeguard our legitimate interests or those of third parties, it is based on Art. 6 (1) (f) GDPR.
9. Your rights
With regard to your data stored by us, you are generally entitled to the rights of access, rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with us, Lifecare Essentials GmbH, or with the data protection authority. You can reach us at the following contact details: Lifecare Essentials GmbH Laurenzerberg 2/2/1st floor, 1010 Vienna Phone: +43(1)8906427 E-mail: bestellung@lifecare-essentials.com